1) The Government shall: (a) institute a universal toll free dial-in-number for the aggrieved persons; (b) establish Protection Centres and shelter homes under a phased programme; (c) appoint necessary staff at a Protection Centre for mediation and reconciliation between the parties, rescue, medical examination, medical and psychological treatment and legal help of the aggrieved persons and proper investigation of offences committed against aggrieved persons; (d) arrange for wide publicity of this Act and the protection system in Urdu and, if necessary, in local languages; (e) institute a mechanism for the periodic sensitization and awareness of the concerned public servants about the issues involving women and the requirements of protection and relief of the aggrieved persons; and (f) take other necessary measures to accomplish the objective of the Act. (2) The Government shall establish a data-base and software for timely service delivery and monitoring and ev

aluation mechanism in the prescribed manner with a view to achieving the objectives of the Act and, where necessary, shall introduce necessary reforms for the purpose.